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Privacy Policy

How we collect, use, and protect your personal information and savings data.

Last updated:

Our Commitment to Your Privacy

At PixelPenny, we believe your financial journey should remain private and secure. This Privacy Policy explains how we collect, use, and protect your information when you use our visual savings motivation app.

We never sell your personal information to third parties, and we use industry-standard security measures to protect your data.

Information We Collect

Account Information

When you create an account using Google or Apple authentication, we collect:

  • Email address
  • Display name (if provided)
  • Profile picture (if shared through OAuth)
  • Unique user identifier from the authentication provider
  • Account creation and last login dates

Savings Data

To provide our core service, we store your savings tracking information:

  • Savings goal details (title, category, target amount, deadline)
  • Savings entries (amounts, dates, optional notes)
  • Progress tracking and milestone achievements
  • Pixel art stage progression data
  • Premium subscription status and preferences

Important: We never collect actual bank account information or financial institution data.

Device and Usage Information

We automatically collect certain technical information:

  • Device type, operating system, and version
  • App usage patterns and feature interactions
  • Error logs and performance data for app improvement
  • IP address and general location (country/region level)
  • Session duration and frequency of use

Communications

When you contact us for support, we may collect:

  • Messages and correspondence content
  • Support ticket information and resolution details
  • Feedback and survey responses (when voluntarily provided)

How We Use Your Information

We use your information solely to provide and improve the PixelPenny experience:

🎯 Core Service Delivery

  • Track your savings progress and display pixel art visualizations
  • Sync your data across multiple devices
  • Send progress celebrations and milestone notifications
  • Provide personalized savings insights and analytics

🔐 Account Management

  • Authenticate and verify your identity
  • Manage premium subscriptions and billing
  • Prevent unauthorized access and fraud
  • Provide customer support and technical assistance

📈 Product Improvement

  • Analyze usage patterns to improve app features
  • Fix bugs and optimize performance
  • Develop new pixel art themes and goal categories
  • Create aggregate statistics (without personal identifiers)

📢 Communications

  • Send important service updates and security notifications
  • Respond to your support requests and inquiries
  • Share new features and app improvements (with consent)
  • Provide subscription and billing notifications

Data Security & Protection

We implement industry-standard security measures to protect your information:

🔒 Encryption

  • All data transmitted using TLS encryption
  • Database encryption at rest
  • Secure API communications

🛡️ Authentication

  • Firebase Authentication security
  • OAuth 2.0 with Google and Apple
  • JWT token-based authorization

🏗️ Infrastructure

  • Secure cloud hosting on Railway
  • Regular security updates and patches
  • Network firewall protection

👥 Access Controls

  • Limited team access to user data
  • Regular security audits
  • Employee privacy training

Security Commitment: In the unlikely event of a data breach affecting your personal information, we will notify affected users within 72 hours and take immediate steps to secure your data.

Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information only in these specific circumstances:

🔧 Service Providers

We work with trusted third-party services that help us operate PixelPenny:

  • Firebase (Google): User authentication and database hosting
  • RevenueCat: Subscription management and billing
  • Railway: Cloud hosting infrastructure
  • Apple/Google: App distribution and in-app purchases

These providers are contractually bound to protect your information and use it only for specified services.

⚖️ Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Protect the rights and safety of our users
  • Investigate potential violations of our Terms of Service

📊 Aggregated Analytics

We may share aggregated, anonymized statistics about app usage, but this data cannot be used to identify individual users.

Your Privacy Rights

You have the following rights regarding your personal information:

📋

Access Your Data

Request a copy of all personal information we have about you, including your savings data and account details.

✏️

Correct Your Information

Update incorrect or outdated information in your profile or savings goals directly through the app.

📤

Export Your Data

Download your savings data in a portable format to use with other applications or for your personal records.

🗑️

Delete Your Account

Permanently delete your account and all associated data. This action cannot be undone.

🚫

Opt-Out of Communications

Unsubscribe from optional marketing emails while still receiving important service notifications.

How to Exercise Your Rights: Contact us at privacy@pixelpenny.com or through the app settings. We'll respond to requests within 30 days and verify your identity before processing.

Data Retention

We retain your information for different periods based on the type of data and your account status:

Active account data While account is active
Deleted account data 30 days (then permanently deleted)
Support communications 3 years after resolution
Usage analytics 2 years (anonymized)
Legal compliance data As required by law

Children's Privacy

PixelPenny is designed to help users of all ages develop healthy savings habits, but we take special care with younger users:

  • Users must be at least 13 years old to create an account
  • Users under 18 require parental consent to use the service
  • We do not knowingly collect personal information from children under 13
  • Parents can request deletion of their child's account and data
  • We do not show targeted advertising to users under 18

If you believe a child under 13 has provided personal information to us, please contact us immediately at privacy@pixelpenny.com.

International Data Transfers

PixelPenny is available globally, and your data may be processed in countries other than your own:

  • Our primary servers are located in the United States
  • We use Google Firebase, which operates globally with appropriate safeguards
  • All international data transfers comply with applicable privacy laws
  • We implement appropriate safeguards for cross-border data transfers

For European users, we comply with GDPR requirements and provide appropriate data protection mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

  • Material changes will be communicated via email or in-app notification
  • Minor updates will be posted on our website with an updated date
  • Your continued use after changes indicates acceptance of the updated policy
  • We encourage you to review this policy periodically

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, we're here to help:

Privacy Questions

  • 📧 privacy@pixelpenny.com
  • 📱 Through the app: Settings → Privacy
  • ⏱️ Response time: Within 48 hours

Data Rights Requests

Privacy by Design: We believe privacy should be built into every feature, not added as an afterthought. Your financial journey belongs to you, and we're committed to keeping it that way.

This Privacy Policy is effective as of August 27, 2025.

© 2025 Pixel Penny. All rights reserved.

"Every Pixel Tells Your Financial Story - Privately and Securely"